D-Easyrider Vendor & Logistics Platform Policies

 Privacy Policy

 

At D-Easyrider, your privacy and trust are very important to us. We are committed to protecting your personal information while providing a safe, reliable, and efficient logistics and vendor marketplace.

 1. Information We Collect

To provide the best experience on the platform, we may collect the following information:

* Personal information (Name, Phone number, Email address)

* Business details (for vendors)

* Delivery addresses

* Payment information

 

This information helps us improve our services and ensure smooth operations between vendors, riders, and customers.

2. How We Use Your Information

Your information may be used to:

* Process orders and deliveries

* Connect customers with vendors and riders

* Provide customer support

* Improve app functionality

* Send important service notifications

We only use your information to enhance your experience and keep the platform running efficiently.

 3. Data Protection

D-Easyrider uses secure technologies and procedures to protect your data from unauthorized access, misuse, or disclosure.

4. Information Sharing

We do not sell your personal data. However, limited information may be shared with:

* Delivery riders

* Vendors

* Payment service providers

This is strictly to ensure successful order processing and delivery.

 5. Your Rights

You may request to:

* Access your data

* Update your information

* Delete your account

To make a request, contact our support team.

 Terms and Conditions

Welcome to D-Easyrider, a platform designed to connect vendors, riders, and customers for fast and reliable delivery services.

By using the D-Easyrider app, you agree to the following terms.

 1. Platform Usage

Users must:

 Provide accurate information

* Use the platform for lawful purposes

* Respect vendors, riders, and other users

2. Vendor Responsibilities

Vendors must:

 

* Provide accurate product descriptions

* Ensure items are available before confirming orders

* Package items properly for delivery

* Maintain professional conduct

 3. Rider Responsibilities

Riders must:

* Deliver orders safely and promptly

* Handle goods with care

* Maintain professional communication

4. Customer Responsibilities

Customers must:

* Provide correct delivery details

* Be available to receive deliveries

* Make payments as required

5. Platform Rights

D-Easyrider reserves the right to:

* Suspend accounts that violate policies

* Modify platform features

* Refuse service where necessary

Our goal is to maintain a fair, safe, and efficient marketplace for everyone.

Refund Policy

We strive to provide excellent service and customer satisfaction.

Refunds may be issued under the following circumstances:

 Eligible Refund Situations

 Order not delivered

* Wrong item delivered

* Item damaged during delivery

* Vendor unable to fulfill order

Non-Refundable Situation