Welcome to Easy Rider! 
We’re happy to have you as part of our growing community of customers, drivers, and vendors across Nigeria. These Terms and Conditions (“Terms”) explain how we all work together safely, fairly, and responsibly. 
By using the Easy Rider app, you agree to follow these Terms. 

 

1. Our Mission 

At Easy Rider, we connect people and businesses through fast, reliable, and affordable transportation and logistics services. 
We believe in trust, transparency, and teamwork — because when we move together, everyone grows. 

 

2. Who We Are 

Easy Rider is a platform that connects: 

• Customers – people who book rides or delivery services. 
• Drivers – professional riders/drivers who offer transport or delivery services. 
• Vendors – businesses or individuals who sell or send goods using Easy Rider. 

Easy Rider itself does not own vehicles, nor directly employ drivers. We are a technology platform that connects users securely. 

 

3. Using the App 

By using Easy Rider: 

• You must be 18 years or older. 
• You agree to provide accurate information when creating an account. 
• You are responsible for keeping your login details safe. 
• You agree to use the app only for lawful purposes. 

We reserve the right to suspend accounts that violate these terms or misuse the platform. 

 

4. For Customers 

• Always confirm driver and vehicle details before starting a ride. 
• Treat your driver with respect. 
• Pay the agreed fare promptly using your preferred payment method. 
• In case of any issue, report it through the in-app support — we’re here to help 24/7. 

 

5. For Drivers 

• Keep your vehicle in safe, clean, and roadworthy condition. 
• Drive safely and respectfully at all times. 
• Use the app only for approved trips and avoid unauthorized activities. 
• Complete rides and deliveries honestly and professionally. 
• You are an independent contractor, not an employee of Easy Rider. 

Timely payments will be made for completed trips after necessary service deductions. 

 

6. For Vendors 

• Ensure all goods listed or delivered are lawful and safe. 
• Be honest about product descriptions, delivery times, and pricing. 
• Pack items securely to avoid damage during delivery. 
• Respect your drivers — they are your delivery partners, not employees. 

 

7. Payments and Fees 

• Prices are shown before you confirm your ride or delivery. 
• Easy Rider may collect service fees from users, vendors, or drivers as displayed in the app. 
• We process payments securely through our verified partners. 
• Refunds or disputes will be handled according to our Refund Policy. 

 

8. Safety First 

• Riders, drivers, and vendors must always follow traffic laws and respect each other’s safety. 
• Easy Rider may track trips for safety and service quality. 
• Emergency help buttons are available in the app for quick support. 

 

9. Ratings and Reviews 

Feedback helps us grow! 
After each trip or delivery, both customers and drivers can rate each other. 
Please keep reviews honest and respectful — abuse or false reports may lead to suspension. 

 

10. Privacy Protection 

We protect your data. 
Your personal information is collected only to improve your experience on Easy Rider. 
We never sell your information to third parties. 
Read our Privacy Policy for more details. 

 

11. Service Limitations 

While we strive for perfect reliability, there may be times when services are interrupted due to: 

• Technical maintenance 
• Network issues 
• Unforeseen events (e.g., weather, traffic, or security situations) 

Easy Rider will always work to restore service as soon as possible. 

 

12. Liability 

Easy Rider is not responsible for: 

• Items lost during trips (though we’ll help recover them when possible) 
• Accidents, damages, or delays caused by external factors 
• Misuse of the platform by any user 

We encourage everyone to use good judgment and report problems immediately. 

 

13. Termination 

We may suspend or terminate your account if: 

• You violate these Terms 
• You engage in fraud, harassment, or illegal activity 
• You misuse the platform in any way 

You may delete your account at any time through your profile settings. 

 

14. Updates 

We may update these Terms as we improve our services. 
If changes affect your rights, we’ll notify you in advance via the app or email.